Tag: Salesforce

App Review, Applications

Slack tailors its chat app to sales staff

August 2, 2023

Via: Computerworld

Salesforce’s efforts to embed Slack into its product portfolio ramped up this week with the general release of Sales Elevate, a new offering that natively integrates Sales Cloud into the popular chat app. It’s the first time Slack has customized […]

News and Press

Slack suspends access for Russia-based customers

March 16, 2022

Via: ComputerWorld

Slack has suspended access to accounts for customers based in Russia, citing compliance with policies set out by its parent company, Salesforce. Several Russia-based customers have been locked out of their Slack accounts, Axios reported Tuesday, preventing them from downloading […]

News and Press

Salesforce Weighs Twitter Bid to Spur Growth

September 26, 2016

Via: WSJ mobile Inc. Chief Executive Marc Benioff built his company into a challenger to Microsoft Corp. and Oracle Corp. in selling software to businesses. Now he is weighing a bid for Twitter Inc., according to people familiar with the matter, a […]

App Review, News and Press, Wireless

Salesforce is betting its Einstein AI will make CRM better

September 19, 2016

Via: Networkworld Cloud Computing

If there was any doubt that AI has officially arrived in the world of enterprise software, Salesforce just put it to rest. The CRM giant on Sunday announced Einstein, a set of artificial intelligence capabilities it says will help users […]


Salesforce ‘Snap-ins’ bring cross-channel service a step closer

May 26, 2016

Via: Computerworld

You can’t always bring customers to your best customer-service tools, but now you can bring those tools to them thanks to a new addition announced Wednesday for Salesforce’s Service Cloud. Dubbed Service Cloud Lightning Snap-ins, the new features let organizations […]

App Review, News and Press, Wireless

Salesforce and Box join forces to put files where employees need them

December 17, 2015

Via: Networkworld Cloud Computing

Box and Salesforce announced a new partnership Wednesday aimed at helping their joint customers get work done more efficiently by bringing documents from their cloud storage and content management solution into Salesforce. Using a new connector that will launch in […]