For companies looking to reduce the cost and complexity of Virtual Desktop Infrastructure (VDI), the attraction of Desktop-as-a-Service (DaaS) is that you can greatly reduce up-front investment. “It’s pay as you go and you only pay for what you need,” says Mark Lockwood, research director at Gartner.
VDI often costs more and delivers less value than expected, warns Mark Lockwood, research director at Gartner. “VDI is complex and it seems like there’s always something extra you have to buy.