There are ongoing issues apparently affecting the iCloud for Windows app, particularly in regards to photo and video storage. According to a number of online complaints from users, iCloud for Windows is corrupting certain videos. There are also reports of a more worrying problem: photos from strangers popping up in people’s iCloud Photo library.
Major problems in iCloud for Windows?
MacRumors rounded up some of these complaints via complaints posted to their forums. According to an affected user, videos taken with the iPhone 13 Pro and iPhone 14 Pro models aren’t being properly synced with iCloud for Windows. When certain videos are recorded and the synced with iCloud for Windows, they then turn “black with scan lines, rendering the videos unwatchable.”