Microsoft has posted a new support document warning users of a mysterious bug affecting Windows 10 that causes devices connected to a Thunderbolt Dock to fail after waking up from a particular sleep state.
The new document, titled ‘Devices connected through a Thunderbolt Dock stop working after the computer resumes from the S5 power state’, details the symptoms and a workaround to a problem that affects Windows 10, version 1709 through to version 1909.
According to Microsoft, there’s a 5% failure rate for all devices that are attached to the Thunderbolt Dock after a Windows 10 PC wakes from the ‘S5’ Soft Off power state.
