VOX Solutions has garnered prestigious recognition as a Tier 1 vendor in ROCCO's SMS Monetization Market Impact Report. This accolade, determined through assessments by 278 Mobile Network Operators (MNOs), solidifies VOX Solutions' position among the elite in the SMS monetization arena for their
The rise of digital technology has transformed smartphones into essential tools in our everyday lives, from managing finances to connecting with loved ones and accessing critical information at our fingertips. However, this reliance on mobile devices has also rendered them prime targets for
Recent developments in cyber espionage have revealed a sophisticated Android malware campaign linked to North Korean hackers, codenamed "KoSpy," which successfully infiltrated Google’s Play Store and posed a significant security threat. The malware, disguised as legitimate utility applications,
In recent months, a wave of SMS scams has been flooding the United States, targeting individuals with promises of miraculous energy-saving devices supposedly endorsed by none other than Elon Musk. These scams take advantage of people's desire to lower their ever-increasing electricity bills,
The landscape of customer service is evolving rapidly, and businesses are striving to meet increasingly stringent regulatory requirements while delivering exceptional support. One of the foremost challenges faced by customer care teams is identifying vulnerable customers who may be struggling with
The rapid advancement of artificial intelligence (AI) offers promising avenues for enhancing customer care, particularly for vulnerable consumers who require heightened attention and support. With approximately half of the UK's adult population classified as vulnerable due to factors like poor
