Editorial

From Flip to Fold: A Brief History of the Folding Phone
Editorial From Flip to Fold: A Brief History of the Folding Phone

Samsung recently launched their new Galaxy Z Fold 4, and it’s a good time to look back on how these types of phones evolved over the years. What’s the deal with flip or fold phones? What are they, and what benefits do they offer? What Are Foldable Phones and What Do They Offer? As the name implies,

7 New Gadgets for Remote Workers
Editorial 7 New Gadgets for Remote Workers

Although the pandemic has started to subside due to vaccinations, modern treatments, and social restrictions, it has undoubtedly changed the way people work and spend their free time. Some of the disruptions caused by this healthcare crisis will have lasting effects, with trends like remote working

5 Creative Gadgets for Young Professionals
Editorial 5 Creative Gadgets for Young Professionals

Moving a career forward is never easy, and it can be especially hard for those who are within five years of graduation from full-time Bachelors, Masters or PhD programs. According to the Society for Human Resource Management (SHRM) , more and more young workers are now suffering from mental health

7 of the Best Travel Apps Available in the Summer of 2022
Editorial 7 of the Best Travel Apps Available in the Summer of 2022

With life now returning to normal after two and a half years of living under the shadow of a global healthcare crisis, people in the US and abroad are returning to their leisure activities. As always, traveling is one of the most popular summer activities, and it comes as no surprise that tourism

5 Compact Smartphones to Buy in 2022
Editorial 5 Compact Smartphones to Buy in 2022

As the world finally returns to normal after more than two years of fighting the global pandemic, smartphones continue to grow in significance and prevalence. Nowadays, the majority of consumers seem to prefer the popular phablets—devices that feature big screens, long battery life, as well as i

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success
Editorial 3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,

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