Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success
Editorial 3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,

All You Need to Know About iOS 15.4
Editorial All You Need to Know About iOS 15.4

Apple has recently released iOS 15.4 to the general public after intense beta testing. Unlike the previous software update, iOS 15.4 comes with multiple new features, important changes, and additions to iOS 15.3. Although more than two years have already passed since the beginning of the COVID-19

Global Smartphone Market Grew For the First Time Since 2017: Samsung Surpassed Apple, and Xiaomi Took Huawei’s Place
Editorial Global Smartphone Market Grew For the First Time Since 2017: Samsung Surpassed Apple, and Xiaomi Took Huawei’s Place

Smartphone manufacturers shipped more units last year than in 2020. Still, supply chain problems and the chip crisis meant fewer devices were sold in the final quarter of 2021 than in the same period the previous year. However, the future lies under optimistic expectations, as smartphone production

Best smartphones for 2022: The perfect options to fit your needs
Editorial Best smartphones for 2022: The perfect options to fit your needs

Buying a new handset is never easy, and it may prove to be even more tricky at the beginning of 2022. With the COVID-19 pandemic still changing habits across the world, and the global economy still recovering, buying a new phone is an investment you probably should consider carefully. Although most

Best Camera Phones for 2022 (If You Could Only Pick 4)
Editorial Best Camera Phones for 2022 (If You Could Only Pick 4)

Fancy the power of a professional camera, always there in your pocket? Well, today’s smartphones are getting remarkably close to that, allowing you to take flawless pictures on the go , wherever opportunities arise. Because let’s be honest: you never know when the subject for your next photographic

5 gadgets to pair with your phone for a healthier 2022
Editorial 5 gadgets to pair with your phone for a healthier 2022

Wearables are becoming more popular as a means to monitor and manage health and well-being. Not so long ago the stuff of sci-fi movies, smart gadgets that track your sleep, training, and health, as well as your blood oxygen levels, heart rates, and glucose levels, are now available. While many new

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