Orange, a leading telecommunications carrier, is making significant strides in revolutionizing business operations by integrating generative AI and 5G technology. These advancements are set to transform the way on-site equipment is managed, fostering efficiency and innovation in various business sectors. This article provides an in-depth look at how Orange is leveraging AI to enhance operational effectiveness and maintain security.
Transforming On-Site Equipment Management
Utilizing Multimodal AI
In the coming years, field engineers will be equipped with mobile devices and Live Intelligence software, enabling them to conduct compliance checks more efficiently. The software combines written specifications with real-time video analysis, allowing immediate decision-making on equipment configuration compliance. This groundbreaking application exemplifies the seamless integration of AI with 5G technology, showcasing a future where business processes are significantly streamlined and improved. Field engineers, equipped with this advanced technology, will be able to achieve unparalleled levels of accuracy and productivity, thus minimizing downtime and enhancing overall operational efficiency.
As this cutting-edge software continues to evolve, it becomes evident that the potential benefits extend far beyond mere compliance checks. Live Intelligence, combined with the power of 5G, paves the way for more sophisticated applications in areas such as predictive maintenance, remote diagnostics, and automated repairs. By harnessing the capabilities of multimodal AI, businesses can not only optimize their equipment management processes but also foresee potential issues before they escalate into significant problems. This proactive approach ensures that operations remain smooth and uninterrupted, ultimately leading to enhanced productivity and profitability across various industries.
Real-Time Video Inference Capabilities
Orange’s Live Intelligence software is a prime example of the application of real-time video inference. Supported by 5G networks through slicing and edge computing, this technology allows for enhanced operational efficiency by providing immediate feedback and decision-making capabilities. This innovative approach highlights Orange’s commitment to leveraging advanced prototypes for business improvements. With real-time video inference, field engineers can instantly assess and rectify issues, reducing the need for prolonged downtime and ensuring that operations continue to run seamlessly.
Moreover, the combination of real-time video inference and 5G technology introduces a new era of interconnectedness and responsiveness. By utilizing the high-speed and low-latency attributes of 5G networks, Orange enables its users to perform tasks with remarkable precision and efficiency. This integration not only enhances the overall user experience but also significantly reduces the time and resources required for traditional troubleshooting methods. As a result, businesses can focus on their core operations while relying on the robust capabilities of Live Intelligence to handle intricate technical challenges in real time.
Dual Expertise in Networks and AI
Showcasing at Mobile World Congress 2025
Orange plans to demonstrate the conversational value of generative AI paired with 5G technology at the Mobile World Congress 2025. The newer version of Live Intelligence, set for unveiling, reflects the company’s dedication to evolving and adapting to the dynamic tech landscape. These demonstrations underscore Orange’s leadership in integrating AI with network solutions. Attendees of the Mobile World Congress will witness firsthand how real-time conversational AI can revolutionize business communications, enhancing both internal and external interactions.
Furthermore, the event will serve as a platform for Orange to exhibit the practical applications of their advanced prototypes. By showcasing the real-time video inference capabilities of Live Intelligence, Orange aims to highlight the transformative power of generative AI in business operations. The integration of AI and 5G technology allows for more efficient and effective communication, paving the way for new possibilities in fields such as remote collaboration, customer service, and telemedicine. Orange’s participation at the Mobile World Congress will undoubtedly emphasize its role as a pioneer in the telecommunications industry, driving innovation and shaping the future of business technology.
Evolution from Dinooto to Live Intelligence
The journey of Orange’s generative AI tools began with an internal service called Dinooto, launched in 2023. Intended to familiarize employees with large language models (LLMs) while ensuring data privacy, Dinooto was a significant success. Building on its achievements, Live Intelligence emerged, catering to B2B needs with a focus on security and ease of use. The transition from Dinooto to Live Intelligence marked a pivotal moment in Orange’s AI strategy, showcasing the company’s ability to adapt and expand its offerings to meet the evolving demands of the business sector.
Live Intelligence, as a B2B solution, retains the core principles of security and simplicity while introducing more sophisticated features tailored to specific business applications. With its two distinct versions, Live Intelligence Trust and Live Intelligence Open, Orange addresses various levels of confidentiality and security requirements. This evolution demonstrates Orange’s commitment to providing comprehensive and versatile solutions that cater to the diverse needs of its clientele. By continuously innovating and refining its generative AI tools, Orange has positioned itself as a leader in the field, capable of driving meaningful change and fostering growth across multiple industries.
Addressing Security Concerns
Ensuring Data Protection with Live Intelligence
Live Intelligence offers two versions: Trust and Open. Live Intelligence Trust operates on the Cloud Avenue platform, targeting entities with high confidentiality needs, while Live Intelligence Open, launching in beta in 2025, aims to combat shadow AI. Both versions prioritize securing customer data, either through end-to-end security measures or by preventing data reuse for LLM retraining. By offering these distinct options, Orange ensures that businesses can choose the solution that best aligns with their security requirements and operational preferences.
The emphasis on data protection is a testament to Orange’s commitment to maintaining the highest standards of confidentiality and privacy. In an era where data breaches and cyber threats are increasingly prevalent, Orange’s proactive approach to security provides businesses with the assurance they need to confidently integrate AI into their operations. The deployment of robust security measures, combined with the reliability of the Cloud Avenue platform, underscores Orange’s dedication to safeguarding customer data and ensuring compliance with regulatory standards. This focus on security not only enhances the trustworthiness of Live Intelligence but also reinforces Orange’s reputation as a reliable partner in the digital transformation journey.
Comprehensive Training and Change Management
Orange goes beyond merely offering technical solutions by providing comprehensive training and change management plans. These measures help businesses mitigate risks associated with AI while maximizing its benefits. Aurelle Arber, Operational Marketing Manager at Orange Business, highlights the company’s role as a trustworthy facilitator in promoting generative AI’s secure usage. By equipping businesses with the necessary knowledge and skills, Orange ensures that they can effectively harness the power of AI while minimizing potential risks.
The implementation of comprehensive training programs and change management strategies is critical for the successful adoption of AI technologies. Orange recognizes that the integration of AI into business operations requires a holistic approach, encompassing not only technical aspects but also organizational readiness and employee engagement. By offering tailored training sessions, Orange addresses the unique needs and challenges of each business, fostering a culture of continuous learning and adaptability. This commitment to education and support further solidifies Orange’s position as a leading provider of AI solutions, dedicated to helping businesses navigate the complexities of the digital landscape.
Innovation in Network AI Integration
Specialized Connectivity Models for AI Traffic
The integration of AI within networks introduces new challenges that demand specialized responses. Taoufik En-Najjary, Data Scientist at Orange, explains the need for specific connectivity models, typically involving uplink rather than traditional downlink communication. This involves configuring distinct user device spaces, dedicating a 5G slice for professional use, and employing local breakout processes for secure data exchange. These connectivity models ensure that AI traffic is handled efficiently and securely, maintaining the integrity and confidentiality of data.
By implementing these specialized connectivity models, Orange addresses the unique requirements of AI applications, which often involve complex data interactions and demanding performance metrics. The combination of uplink communication, distinct user device spaces, and 5G slicing creates a robust framework for managing AI traffic, enabling businesses to leverage AI capabilities without compromising security or efficiency. This innovative approach highlights Orange’s expertise in network management and its commitment to delivering cutting-edge solutions that cater to the evolving needs of the business sector.
High Responsiveness for Real-Time Interactions
Orange, a prominent telecommunications carrier, is making significant progress in transforming business operations by integrating advanced generative AI and cutting-edge 5G technology. These innovations promise to revolutionize the management of on-site equipment, boosting efficiency and fostering innovation across multiple business sectors. This article delves deeply into how Orange is utilizing AI to enhance operational effectiveness while ensuring robust security measures. With the power of generative AI, Orange is not only streamlining processes but also creating new opportunities for growth and development. The implementation of 5G technology further augments these efforts by providing faster, more reliable connections, essential for real-time data analysis and decision-making. This combination of AI and 5G is poised to change the landscape of business operations, making them more efficient and secure. As Orange continues to pioneer these advancements, the implications for industries worldwide are profound, marking a new era of technological integration and operational excellence.